CONTACT

NDIS Web Design

Accessible, trustworthy NDIS website design for providers.
Custom-designed and live in as little as 4 weeks, from $3,499 + GST.

Let's Talk

Love it or pay nothing guarantee*  ·  1 year of hosting free  ·  Built to WCAG accessibility guidelines

Tap the sonar to ping the deep

You’re doing important work. Your website should reflect it.

We design NDIS provider websites that are welcoming, accessible and easy to navigate, so participants and families feel confident from the moment they arrive.

Every site is built around clear messaging and accessibility-first development, which makes it easier for people to find your services and get in touch.

Before someone picks up the phone or sends an enquiry, they visit your website. They are looking for reassurance that you understand the responsibility of supporting people with disability.

Kraken Digital is an NDIS web design agency run by people who also run an NDIS provider. We build modern, premium websites for NDIS providers who want to stand out for the right reasons, without agency-level fees.

Why choose Kraken Digital for NDIS web design?

Built for the NDIS sector

We do not treat providers like generic businesses. Your site is planned around clearly explained supports, plain language and simple, respectful enquiry pathways.

Accessibility first

Readable type, strong contrast, keyboard-friendly navigation and logical page structure, designed to WCAG guidelines from the first wireframe.

Premium quality, sensible pricing

Fixed prices from $3,499 + GST. No bloated retainers, no surprise add-ons and no confusing technical jargon.

A website that grows with you

Add new supports, service areas or pages yourself without a rebuild. Optional hosting, maintenance and content support if you would rather hand it over.

// 600 mThe protocol

Our NDIS web design process, tide by tide

A good-looking website is not enough in disability services. It has to build trust straight away and be easy to use for participants, families and professionals alike. We design calm, intentional websites where information is easy to find, services are simple to understand and the next step is always clear.

Four tides from first call to launch. Drag the hand, tap a tide or use the arrow keys, and the water in the porthole rises as the project does.

Drag the hand · or tap a tide
Tide01

Tide 01 · Discovery & insight

Dive: learn the organisation before the design

Nobody opens a design tool until we understand your supports, your regions and the people you are for.

What happens

  • A conversation about the supports you deliver, the regions you cover and who makes the first contact: participants, families, support coordinators, plan managers or LACs.
  • Your registration status and what it changes on the page: for registered providers, how feedback, complaints and incident information should be presented.
  • A review of your current site (if you have one) and the providers already ranking in your area.
  • Search research: how people actually look for you, from “NDIS provider” plus a suburb to “support coordination” plus a city.

What you receive

  • A written scope, a fixed price and a timeline with your review stages marked.
  • First thoughts from Josh within one business day, including “you don’t need us” when that is the honest answer.
  • A short list of what we would fix first if you keep your current site.

No charge to find out. The discovery conversation and the audit of your current site are free and carry no obligation.

Tide 02 · Structure & design

Map: structure, words and accessible design

The sitemap, the copy and the design are made together, so the site reads the way participants and families think.

What happens

  • A sitemap organised by supports and locations, not by your org chart, so each support can rank and be found.
  • Plain-language copy written for participants and carers: short sentences, everyday words, reading level checked.
  • Accessibility built in from the first wireframe: contrast, type size, keyboard navigation, focus states, reduced motion, alt text, to WCAG 2.2 AA principles.
  • Enquiry pathways designed for a phone: tap to call, short forms, a clear next step on every screen.
  • Schema markup and SEO foundations set up so Google understands what you offer and where.

What you receive

  • A custom design to review before anything is built. Two revision rounds on Essential, three on Growth.
  • The copy for every page, written for you and checked with you for accuracy.

Custom, not templates. The person you briefed is the person designing. No themes, no juniors, no offshore hand-offs.

Tide 03 · Review & refinement

Strike: build it, then test it with real eyes

You click through the near-finished site on your own devices, and your feedback goes straight to the person building it.

What happens

  • The build on WordPress, on a private staging link you can open on any phone or computer.
  • Wording checked with the people who use it, forms and phone links tested, maps and service areas confirmed.
  • Feedback and complaints information made easy to find, as the NDIS Practice Standards expect of registered providers.
  • Speed and accessibility checks on every page before launch is even discussed.

What you receive

  • A near-final website to review at your pace, with a written list of what has been tested.
  • Changes made by the builder directly, not relayed through an account manager.

Fixed means fixed. The price agreed at Tide 01 is the price you pay for the agreed scope. No surprise invoices.

Tide 04 · Testing, launch & ongoing support

Launch: test, go live, hand over the keys

Launch is a checklist, not a leap, and you own everything that goes live.

What happens

  • Final accessibility and device testing, then launch, with every old address redirected if you had a site before.
  • Tracking and Google Search Console set up, so enquiries are measured from day one.
  • Training and handover, so you can add supports, locations and news yourself.
  • First year of managed hosting included: Google Cloud Melbourne data centre, Cloudflare Enterprise firewall, daily backups with 14-day restore points, 24/7 uptime monitoring.

What you receive

  • A website you own outright: site, content and data, with no exit fees.
  • An optional care plan after year one, and NDIS SEO from $349 + GST a month with no lock-in if you want to keep climbing.

Love it or pay nothing. If we cannot deliver a result you are happy with within the agreed scope, you are not charged. It applies where you have taken part in the agreed review stages; third-party costs such as domains, plugins and stock assets are excluded.

Essential · up to 6 pages · live in 4 weeks · $3,499 + GST  |  Growth · up to 15 pages · live in 6 weeks · $6,999 + GST

NDIS website design packages

Two fixed-price options. Both are custom-designed, accessibility-first and include your first year of hosting.

Essential

Essential website

A professional, trustworthy site that covers the core of what you do. Ideal for sole traders and newer providers.

$3,499 + GST

Up to 6 pages · Live in 4 weeks

  • Custom design, up to 6 pages
  • Mobile-first, accessibility-first build
  • Plain-language content guidance
  • On-page SEO setup
  • Enquiry form and click-to-call
  • 2 rounds of revisions
  • Training and handover
  • 1 year of hosting
Let's Talk

Best for search visibility

Growth website

A deeper site built to be found. Every service and every area you cover gets its own page, so you can rank for each one.

$6,999 + GST

Up to 15 pages · Live in 6 weeks

  • Everything in Essential
  • Up to 15 custom pages
  • A dedicated page for each service you deliver
  • Location pages for the areas you cover
  • Deep site architecture: keyword-mapped pages, grouped by topic and linked together
  • Schema markup for services, FAQs and your business
  • Google Business Profile setup
  • News section ready for ongoing content
  • 3 rounds of revisions
Let's Talk
100% money-back guarantee badge

Both packages are backed by our Love it or Pay Nothing guarantee.*

*Applies where you have taken part in the agreed review stages and the work is within the agreed scope. Third-party costs such as domains, hosting, plugins and stock assets are excluded.

NDIS websites

Ready for a website that earns trust?

Let's TalkGet a free SEO audit

Built for every screen

Accessible, mobile-first NDIS websites that stay clear, readable and easy to use on any device.

Pictured: the website we designed and built for Good Company Disability Services, an NDIS provider in Victoria and Western Australia.

Good Company is now the first organic result on Google for “NDIS mentor”. Read the case study. Ranking checked in Australia on 12 October 2026. Search results vary by location and change over time.

Let's Talk
Good Company Disability Services NDIS provider website shown on a laptop and phone

// 1140 mWho it suits

Who this is for

NDIS providers who want a website that feels professional and trustworthy, without unnecessary complexity or inflated costs.

01 · Sole traders & new providers

A credible first site, fast

You are registered or working unregistered, you have a handful of supports and you need a website that explains them plainly and makes it easy to call. Essential (up to 6 pages, $3,499 + GST) is built to go live in 4 weeks, with the first year of hosting included.

02 · Growing providers

Pages for every support and region

Several supports, more than one region and support coordinators sending referrals. Growth (up to 15 pages, $6,999 + GST) adds support and location pages, schema markup, Google Business Profile set-up and a news section, so the site can rank for each thing you do, where you do it.

03 · Established organisations

A refresh without losing rankings

An older site that no longer reflects the organisation, or fails the accessibility checks your participants notice first. We carry content across, redirect every old address and rebuild to WCAG 2.2 AA principles, so what you have earned in search is kept. See website redesign.

// 1320 mAccessibility lens

What every NDIS provider website needs

Six things that make a provider website usable by the people it is for. Switch each one on and watch the page change.

Switch each one on

The readouts are measured live from the mock in your browser, not typed in.

Contrast ratio–AA needs 4.5 : 1
Body text–16 px or more
Button height–24 px minimum, 44 comfortable
Checks on0 / 6Six things, every page
Thresholds: W3C Web Content Accessibility Guidelines 2.2, success criteria 1.4.3 (contrast minimum 4.5:1) and 2.5.8 (target size minimum 24 by 24 CSS pixels). The mock is illustrative; the figures are measured from it.

// 1500 mService area

NDIS websites for providers across Australia

Based in Mount Martha on the Mornington Peninsula, working with providers in every state and territory.

Discovery calls, design reviews, staging links and training all happen online, so a provider in Perth or Darwin gets the same process as one in Frankston. Our sister business, Good Company Disability Services, operates in Victoria and Western Australia, so we already work across two time zones and two sets of state arrangements every week.

  • Fully online from the first conversation to launch, with a private staging link you can open on any device.
  • Your time zone for calls and reviews. Melbourne hours by default; Western Australia runs two to three hours behind and we schedule around it.
  • One national standard: the NDIS is national and so are the accessibility guidelines, so a site built for a Melbourne provider works the same way for a provider in Townsville.
  • Local search, wherever local is: suburb and region pages are built for the areas you actually cover, not for ours.
Chart · Australia-wide · delivered onlineCapitals marked · stylised chart

// 1680 mQuestions

NDIS website design FAQs

Straight answers to the questions providers ask before they call.

Do you only design websites for NDIS providers?

We specialise in NDIS web design, which means we understand the expectations around accessibility, clarity and trust in the disability sector. We work across other industries too, but this service is purpose-built for organisations supporting NDIS participants and their families, and our sister business is a registered provider.

Do your websites meet accessibility requirements?

Yes. Every NDIS website we build is designed with accessibility at the core, to WCAG 2.2 AA principles and inclusive design practice: readable type, strong contrast, keyboard navigation, visible focus states, descriptive alt text and plain language. The lens above shows the six things we check on every page.

Do you work with registered and unregistered NDIS providers?

Yes. We work with both registered and unregistered providers. The focus is on clear service communication, accessibility and credibility regardless of registration status, and for registered providers we make feedback and complaints information easy to find.

Will a Kraken Digital website help generate more enquiries?

That is the point of it. Accessibility and trust are essential, and the site also has to perform: clear user journeys, one obvious next step on every screen, a phone option and structured content that helps visitors understand your supports and confidently get in touch. Enquiries are tracked from launch so you can see what the site produces.

Can you help with NDIS-appropriate wording and structure?

Yes. We write the copy and structure the content so it is clear, respectful and easy to understand for participants, families and support coordinators, without confusing or overly technical language. You check it for accuracy; we handle the plain English.

Do you use templates or pre-built themes?

No. Every NDIS website we build is custom-designed to reflect your organisation, your supports and your goals, by the person you briefed. That is what makes the site feel professional, credible and aligned with your brand rather than interchangeable with the next provider.

Will my website be easy to update?

Yes. Your website is built on WordPress, so you or your team can add supports, locations and news yourself. Training is part of the handover, and you own the site, the content and the data with no exit fees.

Can you redesign an existing NDIS website?

Yes. If your current site feels outdated, is hard to navigate or is not producing enquiries, we redesign it with improved accessibility, clarity and performance, carry your content across and redirect every old address so the rankings you have earned are preserved.

How much does an NDIS website cost?

Our NDIS website design packages are fixed price: $3,499 + GST for up to 6 pages (Essential, built to go live in 4 weeks), or $6,999 + GST for up to 15 pages with a dedicated page for each support and each area you cover (Growth, 6 weeks). Both include your first year of managed hosting and a written scope before any work starts.

Do you work with NDIS providers anywhere in Australia?

Yes. We are based in Mount Martha, Victoria, and build websites for NDIS providers across Australia. Everything is handled online, from the first conversation through to launch and training, and we schedule calls in your time zone.

Already have a website?

Get found by participants

If your site is built but not being found, our SEO for NDIS providers gets each support and service area in front of the people searching for it. See all our NDIS marketing services.

SEO for NDIS providersGet a free SEO audit

Let's talk about your NDIS website

Tell us a little about your organisation and what you need, and we will come back to you with next steps. There is no obligation.

  • Fixed prices from $3,499 + GST
  • Live in as little as 4 weeks
  • Love it or pay nothing guarantee*
Scroll to Top